商务英语听力
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2023年3月17日发(作者：精准营销)1
剑桥商务英语（中级）听力练习1-5录音脚本及参考答案
2009年6月
听力练习1
ListeningPartOne
ons1-12
Youwillhearthreetelephoneconversationsormessages.
Writeoneortwowordsoranumberinthenumberedspacesonthenotesorforms
below.
Afteryouhavelistenedonce,replayeachrecording.
ConversationOne(Questions1-4)
W:Personnel.
M:Hello,it’sTimherefromFinance.
W:Hi,Tim.
M:I’vehadaletterfromtheTaxOfficeaboutastudentwhoworkedherelastsummer.I
wonderifyoucouldlookitupinyourrecords.
W:Sure,what’sthename?
M:ThesurnameisJaye,firstname’sSteven.
W:How’shespellhissurname?
M:t?
W:Oh,yes,hereweare,livesat183SchoolRoad,Barnfield.
M:Yes,that’stheone.
W:AndyousayhewasworkinginFinance?
M:Um…CustomerServices,actually.
W:Ah,theyhadlotsofstudentsworkingforthemlastsummer.
M:Well,thetaxpeoplewanttoknowhisexactjobtitle,I’mnotsurewhy.
W:Mm…,hewasanofficeassistant.
M:Right,sowanttoknowabouthismonthlyearnings.
W:Let’shavealook.£,sorry,hewasascaleone,sothat’s£457.60.
Anythingelse?
M:That’sfine,thanks.I’llsendthemtheinformationtoday.
ConversationTwo(Questions5-8)
W:Hello,avid’Ihelpyou?
M:Hello,pingtospeaktoStevenKirby
aboutthestationaryyou’reprintingforus.
W:I’mafraidStevenisawayuntilFriday.
M:Oh,yousee,I’mnotveryhappywiththebusinesscardsandIwanttoseeifIcould
makeacoupleofchangestothepaper,too.
W:Wouldyoulikemetopassonthemessage?
M:Yes,ngisI’dsthemselvesarefine,
butyouseemtohavemisunderstoodthequantities.I’msureIaskedfor500foreach
2
oftheMarketingExecutives,and750formebutyou’veputeveryonedownfor750.
W:Right,I’eanythingelse?
M:Yes,well,ouaskSteventomovethecompanylogo
furthertotheleft?It’that’sallfornow.
Thanks.
ConversationThree(Question9-12)
W:Jeff?
M:Yes?
W:Ijustwanttofindthelinesforthepreparationforthedelegationnextweek.
M:’sThursday,isn’tit?
W:,canyoumakesurethateachofthemgetsanamebadgeandthe
informationpack?Thebadgesaredonebutyouneedtopreparethepackswithall
relevantinformation.
M:Ok,thatshouldn’outcatering?
W:Coffee’sorganizedfor11:03,butlunch,it’s1:toreserveitfor12people.
Theofficerestaurantisclosenextweek,ndHotel
wasabitdisappointinglasttime.
M:I’llgetdowntothat.
W:Now,they’llbecomingstraightfromthestationandthetaxiwouldbringthemtothe
frontgate,somakesureyou’’llbeabout10:00.
M:10:00,andthen…
W:…intoreception,hemtosee
thosefirst.
M:Ok.
W:Oh,.
ListeningPartTwo
ons13-17
13.
W:Wellnowonderthebank’,thefiguresdon’tmatchtheamount
’ssee,we’dbetter
,becauseit’llbeanotherthree
ensesonthatsalestripwere
prettyhigh,anditwouldn’tbefairtokeepherwaitingmuchlonger.
14.
M:Someofthesuppliersarealreadyaskingabouttheincreases.I’llcheck,butIseemto
rememberfromlastweek’
whatI’lldoisgodowneachcolumnandcalculatethenewamounts,andthenitcanbe
checkthefiguresforme,
though,beforeitgoestotheprinters?
3
15.
W:We’vejustreceivedthepaperworkfromyouaboutcleaningourpremises,andIhave
tosaythatitdoesn’
thing,itsaysthatwehavetosupplyoursecuritycode,andforanotheritspecifies
monthlypaymentinadvance,andItoldyoubothofthosewereoutofthequestion.I’m
afraidIreallycan’ousendmearevisedone?
16.
M:Ofcourse,oucansee,cashisa
’sevenwhenwetakeintoaccountregularoutgoingson
loansandleasingequipment,nmore
significantly,
atinmind,wecan
saythatthecompany’soverallpositionisstillstrong.
17.
W:I’vejustaskedtheArdenConferenceCentreaboutavailabilityforournexttraining
seminar,andtheysaidtheystillhaven’tbeenpaidfortheonebeforelast,which
should’vebeendealtwithsixmonthsago.I’vehadtoaskthemtosendaduplicate!We
iveusveryfavorableprices,butwehaven’tgota
contractwiththem–Canyoudealwithitstraightawaysowestayintheirgoodbooks?
Listening1参考答案
erServices
assistant4.457.60
sscards
ingExecutives8.(the)(company)logo
tel
igns
13E14B15G16F17A
听力练习2
ListeningPartOne
ons1-12
Youwillhearthreetelephoneconversationsormessages.
Writeoneortwowordsoranumberinthenumberedspacesonthenotesorforms
below.
Afteryouhavelistenedonce,replayeachrecording.
4
ConversationOne(Questions1-4)
M:Goodmorning,OakleafBusinessTraining,howcanIhelpyou?
W:Hello,myname’sEnidStevenofUpLeoSmithI’vebookedtwoone-daycourses,but
nowIneedtochangeoneofthem.
M:,you’vebookedReportWritingnext
month.
W:Yes,thatone’sok,it’
knowwhenit’srunningagain?
M:Oh,,notuntilthe18thofSeptember,I’mafraid.
W:,IthinkI’llbeabroadthen.
M:Thenthere’sthe1stand13th,October.
W:Ilikethelatedate,please.
M:Fine,I’llchangeyourbooking.
W:inyourbrochureeveryoneattendingacoursegetsacertificate,
butIhaven’treceivedoneforacourseItooklastJanuary.
M:Oh,I’oursewasit?
W:Ah…somethingtodowithdealingwiththepublic.
M:Mm,thatmustbecustomerservice.
W:Soundsfamiliar.
M:Ok,I’llputitintheposttoday.
W:e.
M:Goodbye.
ConversationTwo(Questions5-8)
M:Hello,**Telecoms.
W:I’dliketospeaktoTonyWilson,please.
M:I’mafraidTonyisn’keamessage?
W:Yes,please.I’mSheilaDallasfromWorldNet.
M:Right.
W:I’ot
happywithit.
M:Oh,emstobetheproblem?
W:Firstofall,yourengineersaidwiththenumberoftheextensionswe’vegot,6outside
lineswouldbeenough,way,you’vechargedusforthe
largersystem.
M:Right,we’lllookintothat.
W:Then,wheneverwetrytotransfercallsfromoneextensiontoanother,weloosethem.
We’refollowingtheinstructions,butitjustdoesn’twork.
M:Isee.
W:Andfinally,couldyouaskTonytochecktheinvoiceplease?Hepromisedusa
discountoninstallationwhichisshownononeoftheequipment,butthatisn’tthere.
M:Right,I’msorryaboutthat.I’llgetTonytocontactyouassoonashe’sfree.
W:e.
M:Goodbye.
5
ConversationThree(Question9-12)
M:enziesspeaking.
W:speaktoJohnFitzgerald,please?
M:I’mafraidhe’snotintheofficeatthemoment.
W:Well,dtotalktoJohnaboutthemeetingnext
,IonlygetbackonTuesdaynightfromatradefairintheStates.
M:So,wouldyoulikemetogivehimamessage?
W:Yes,couldyouaskhimifwecanpostponeWednesday’smeeting?
riginallygoingtobeattena.m.
M:OK.I’llaskhimtochangeit.I’llgetbacktoyouwithatime.
W:ldyoualsoaskhimtoaddanotheritemfordiscussionatthemeeting?
Ithoughtweweregoingtotalkabouttherevisedbudgets–butIcan’tseethisonthe
agenda.
M:OK.I’dbetteraskhimtocallyou…
W:Yes,please.I’honemeheretoday–Iwon’t
bebackatmyowndeskuntiltomorrowafternoon.
M:Right,I’llgivehimthemessage.
W:Thanks.
M:Bye.
W:Goodbye.
ListeningPartTwo
ons13-17
13.
W:Yes,itwasratherobvious,ofcourse,likedressingsmartly,
makingsureyouarriveontime,re’salsoquitealotI’venever
reallyconsidered,likewaystointerpretwhattheadvertisementisreallyaskingfor,
readingbetweenthelines,andthesectionwhichlistssomeoftheharderquestions
theytendtoaskyouwitheffectiveanswersyoucangive.
14.
M:Invaluable,I’dsay,suchashowtopreventmakingsomeofthemoreembarrassing
mple,theystress
thatyouneedtogetpublicityuprunningagood6monthsbeforeyouwanttostagethe
yyoumustmakesure
hedetails.
15.
W:Actually,althoughitwasabitlong,ubleoftenis,when
themanagementtakeonnewstaff,theydon’tnecessarilyreallyknowwhatskillsand
omeonewho’smorethanjustasecretarytypingout
letterseveryday.I’mlookingforarighthand,someonetodoeverything,andthisbook
smetodropoutajobdescription.
6
16.
M:Well,IwishIreaditsomeyearsago,thatwouldhavesavedmefromsomeofmyworst
syouhowtoproduceaperfect
u’vegotyourselforganized,made
listsoftasksandpriorities,ise,
you’rejustconstantlyconfusingyourPAwithendlessrequestsallterriblyurgent.
17.
W:Certainly,alotofthebookwasveryspecialized,butitdidgivemeanideaofhowthe
se,theyarethepeoplewithcreativeideas,theexpertise,
soI’mhappytotrusttheimagedevelopmentworktothem,butIreadthebooksoI
couldtalktothemonequaltermsaboutwhatweweretryingtodoandhowwellitfitsin
withouroverallbusinessstrategy.
Listening2参考答案
Minutes2.13(th)October
erService
et/elines
ercalls8.(the)equipment
unch
fice
13.H14.E15.F16.A17.D
听力练习3
ListeningPartOne
ons1-12
Youwillhearthreetelephoneconversationsormessages.
Writeoneortwowordsoranumberinthenumberedspacesonthenotesorforms
below.
Afteryouhavelistenedonce,replayeachrecording.
ConversationOne(Questions1-4)
M:Hi,Janet,thisisAlan.I’vejusthadaninterestingconversationwithamanform
ldreallybefollowedupwithavisitorsomething,butI’monaholiday
fromtomorrow,socouldyoudoitforme?
W:terestedinaccountancypackage?
M:timebeing,he’sonlyaskingaboutthecustomerdatabase,
somethingtokeeparecordofcontactsandactiontaken.
W:’sthecontactperson?IstheSalesManager?
M:’sthenewCommunicationsDirector,SteveMcCormack.
W:stthingIwannadoislookatitsoI’llgivehimaringandsuggesthe
7
comeshereforaproductdemonstration.
M:That’arrangeitbeforeIgetback?
W:entisit?ShouldIcontacthimimmediately?
M:Iwouldn’tsayit’stoppriority,morelikemedium,I’ouchwithhimwhen
,thanks,byeforanhour.I’lltalktoyouagainsoon.
ConversationTwo(Questions5-8)
M:LightweightCycles,FillMall,Sales.
W:Hello,’sme,Saundra.
M:Hi,Saundra,whatcanIdoforyou?
W:We’vejustgottheSalesLiteraturefortheParisTradeShownextweekandthere’re
getitsortedoutforme?
M:Goahead.
W:Firstofall,’salotofinterestinit,
especiallytheshortsandshoes.
M:Okay,30enough?
W:knowthelittlepullofleafletforthechildren’,
there’cificationsforthewheelsarewrong.
M:Oh,that’’ng
else?
W:Eh…yes,thetouringcycles,tfindanypricelistsforthem.
Pleaseaskwhetherthey’vebeensentout.
M:youallrightfortheorderforms?
W:No,’ousendus
somemore?
M:Right,gotthat.
W:Ah…that’,Fill.
ConversationThree(Question9-12)
W:Hello,APTOfficeEquipment.
M:Hello,thisisJohnRymanfromPlanetDesignShops.I’mcallingaboutourorderfor
’sbeendispatchedtomorrowandthedriverwillneeddelivery
instructions.
W:Okay.
M:confirmationgavetheRetailParkasthedeliveryaddress,but
yourinvoicehasourcentralbranch,(oh)that’snotwe’llwantittobedelivered,the
confirmationwasright.
W:Okay.
M:Now,cesoppositetheshoparefordisableddriversonly,soyour
drivershouldusetheloadingareawherehesetsupyourequipment.
W:I’vegotthat.
M:We’vehadpaymentreadyforyou.
W:That’sfine,thanks.I’llmakeoutthereceiptforthedrivertogiveyouwhenhemakes
ubepayingbackbycheck?
8
M:Yes.
W:Andyouhavesomethingforthedrivertocollect,Iunderstand.
M:’vecometotheendoftherentalperiodonourphotocopier;weboughtanew
model,sotheoldone’stobereturned.
W:verwillcallyoutomorrowwithadefinitetime.
ListeningPartTwo
13.E
M:We’velookedatvariousmeasuresandwouldbemakingrecommendationstosenior
kthecompanyshouldconsiderintroducingan
eveningshifttomaintain70%’realsoawarethehold
’dliketobringinanadditionalmachineandsplitthe
’onsiderbonusschemesforcertain
categoriesandemployeebutdecidedthiswouldn’thavesufficientimpact.
14.Ｆ
W:Whenwefirstrequiredthefactorypremises,
becausethatareaofthecityhasdevelopedmorequicklythanothers,it’snowaprime
,wewouldmake
considerablesavingsbyrelocatingtotheindustryestateontheothersideofthetown,
dsuggestionistovacatethe
veafewstaffnow.
15.Ｃ
M:Asyouknow,weadoptedvariousmeasures3yearsagowiththeaimofboostingsales.
nthoughwewereabletolowerpricesasa
result,I’mafraidwestilldidn’andforthisparticularcommodity
justisn’ouldstopproductionassoonascurrentcontracts
expire.
16.Ａ
W:ductisalreadydoingverywell
butdemandhasn’tpeakedyetbyanymeans,andifwewanttotakefulladvantageof
theboom,we’vegotastepupourpromotionandourmechanismandplaceto
tmeanswe’llneedadditional
’sstartapproachingpeoplewhoexpressinterestasinthe
past.
17.Ｈ
M:2or3yearsago,therewere10oreven20applicantsforeveryjobweadvertisedbut
oymentingeneralisrightdownandeveryoneis
nttogetgoodpeopleand
retainthem,wehavetoofferabetterpackage.I’mnotsuggestingweputwagesupyet
9
Ithinkwearetotryotherthingsfirst,likeoneofwelcomepayments,relocation
allowancesandpossiblyloyaltybonuses.
Listening3参考答案
icationsDirector
wear/ications
arts
garea
opier
13.E14.F15.C16.A17.H
听力练习4
ListeningPartOne
ons1-12
Youwillhearthreetelephoneconversationsormessages.
Writeoneortwowordsoranumberinthenumberedspacesonthenotesorforms
below.
Afteryouhavelistenedonce,replayeachrecording.
ConversationOne(Questions1-4)
W:Hello,’sAlisonGatesfromMerlandHealthcare
urrentlyworkingonthewebsiteforourhealthcareproductsandwe’re
ereasonI’m
contactingyouisthatIspoketooneofoursuppliersandhewasverypositiveabout
theworkyou’vedoneforhim.I’dbeverygladifyoucouldcontactme.I’mawayall
nextweek,butI’tthingwouldbeforyouto
emailmeatagates(alloneword)@.“Howarth”sspelled“h-o-w-a-r-t-h”,
then“”.Ifyouareinterested,dalso
ucouldn’tcater
youravailabilityoverthenextafewweeks,that’orwardtohearing
e.
ConversationTwo(Questions5-8)
M:MikeShepherd.
W:Hello,it’sKarenPetersonherefromMarketing.I’vebeencalledawayonurgent
businessbutIwantedtoyoutohavemyreportontheMusicMatecassetteplayerto
discussthedirectors’meetingthismorning.
M:,thenI’dbettermakeanoteofthis.
W:Right,MusicMatehasbeenoursecondall-timebest-sellerwithareputationbasedon
qualitydesignandinexpensiveprice.
10
M:Okay,I’vegotthat.
W:SoldoriginallyonlyontheAsianmarket,itwasthenlaunchedinEurope,whichrapidly
overtookAsiainsalesvolume,givingusasuresignthattheUSAandevenbigger
marketshouldbeournexttarget.
M:’tthinkwe’llbemakinganydecisionsaboutnewmarket,though.
W:Ok,it’simportantnottoneglectourloyalcustomers
uldbereallyhelpfulwouldbeanewadvertisingcampaign,butI’m
’msuggestingthattheway
ouldformthebasisforourmarketingplan.
That’,andalsoanyrumorsofmydepartmentwarningtofaceourMusicMateor
false?We’reveryoptimisticaboutitsfuture.
W:,look,it’sbeenapleasuretalkingtoyouand…
ConversationThree(Question9-12)
W:Mike,heshareholders’meetingonthe24th,theManaging
Directorsaystherewon’tbeenoughroominthebank’sinstitute.
M:Mm,sowhat’sthealternative?
W:ntakeusbuttheyneedthebooking
’vegotallthedetails.
M:…Whatdoyouneedtoknow?
W:First,howmuchseatingshouldwebook?
M:Well,380chairs
wouldbeadequate.
W:rtofequipmentshouldweaskfor?
M:There’’lleachneedamicrophone
andwealsoneedacoupleofOHPs,avideowon’tbenecessary.
W:taboutphotocopies?weneeddone?
M:Ohtheagenda,that’reholdershavealreadyreceivedtheannual
reportofcourse,edtohandoutamended
figuresofthemeeting.I’llletyouhavethosetocopy.
W:Ok,I’llgetthemdoneandmakesurethere’sstaffavailabletohandthemout.I’lltalkto
youlater.
M:.
ListeningPartTwo
ons13-17
13.
W:Ionlywentbecau veralcolleagueswho’vebeentherebeforesaidhowgreatit
nest,dofjustlisteningto
someonetalking,I’dratherbedoingsomething,butaseveryonehaverecommendedit,
IhadhighhopesthatitwouldbegoodandIwasn’thespeaker
ngwashecouldn’ould’veallowed
afullday.
11
14.
M:Iknowyouaresupposedtopickuplotsofnewideasatthe minarsandIsuppose
tafewideaswhichisjustaswellbecausenowIgottogiveatalk
asactuallyhopingforthoughwastobeableto
makethemostoftheopportunityinotherways,oftheotherparticipantsI
networkedwithmaywellbecomemajorclients,I’lldefinitelygoagain.
15.
W:Theseminarwasheldinareallysmallhotel,Ididwonderhowmuchmycompanywas
totakelotsofnotesjustincasemymanageraskmetowriteareportaboutit
dmitthoughIdidn’twritemuch,becausealthoughthespeakerwas
highlyentertaining,Icouldn’eally.
16.
M:Well,whatwecoveredwasallreallyimportantstuff,someofwhichwasmainly
’ublewas,I
knowthespeakerwassomeonequitewell-known,he’sevenhadabookinthe
best-sellerlist,buthisstylewasn’edtherewereafew
stgladitwasonlyahalf-dayevent.
17.
W:Iusuallyenjoyseminars,it’sachancetogetawayfromtheoffice,andthere’sthe
heseeventsaren’tcheap,especiallywhen
thespeaker’particularseminarIwentto,thespeaker
wasunknown,
gavemenewideasonsellingtechniqueswhichI’vealreadystartedusingwithsome
’dsayitwaswellworththefee.
Listening4参考答案
er
dinator
5.(quality)
nts
cialHall10.380(shareholders)
dfigures
13.D14.G15.A16.E17.F
听力练习5
是书上的内容，题目在P65-66页上,录音脚本在P155-156页上。
参考答案在P170页上。